Creating a user profile significantly enhances the functionality and usefulness of the Hub. Being a user allows you to:
Without a Hub profile, you can still explore and learn about existing projects, organizations, and resources on the Hub, but you cannot add your own efforts, communicate with other Hub members, or receive relevant updates.
To create a user profile, click "Sign Up" in the top right corner of every page of the Hub. Complete the relevant fields (e.g., name, email address, username, etc.). Read the Terms & Conditions. If you agree, click the checkbox. Fill out all other relevant fields on the page. Click the next checkbox if you'd like to receive the Mandate's water stewardship newsletter. Type "Action" next to "Please fill in the blank." Click "Register Now!"
The Hub will send now send you an email asking you to confirm your membership and activate your account. Click on the link.
You now are a Hub user!
You have ten days to associate yourself with an organization or project or your account will be suspended.
In the top right corner of the screen, click the black "magnifying glass" icon (just to the right of About"). Enter the name of the organization or project you wish to join. Press "enter" or "return" on your keyboard. On the next page, scroll down and click on the name of the organization you wish to join. On their profile page, click the orange "Join" button".
That's it! The primary contact for that organization now must approve your join request. Once they have done so, you will be an official member of that organization on the Hub.
On the next page, add any relevant personnel from your organization to your organization's Hub profile by clicking "Add New Member" and completing the relevant information. When you are done, click "Next Step."
The next page offers an opportunity to list various locations related to your organization, including your offices and production facilities, where you have risks, existing projects, where you might be interested in a project, where you have suppliers, and more. To add a location, click the spot on the map where it is located. You can zoom in using the "+" icon at the bottom right of the map to get as precise as possible. Once you've clicked on your location, enter the name of the location, add any additional relevant information under "Show advanced options", and click "Create Location." Create as many locations as helpful by repeating this process.
"Organizations" and "Projects" are the two primary types of data points on the Hub global map. Organizations are the long term institutions that implement projects. They span a range of sectors, including businesses, governments, NGOs, and more. "Projects" are generally the specific, often location-based, time-bound efforts of that organization to advance climate resilience and water stewardship.
On the Hub, both "Organizations" and "Projects" can add members and upload and share resources. All users can join multiple "organizations" and multiple "projects." However, only "organizations" can list "risks", "manufacturing sites", "agriculture sites", and "corporate offices" as location types.
Yes. Other Hub users can only identify you by your name, organization, and title. While they can message you, they can only do so via the Hub's internal messaging system. We will never share your email address or other contact information with other users or organizations.
Yes. Once logged in, click the user icon in the top right of the Hub and select "Update Account" and then "Update Email Settings". From there you can opt to receive messages and notifications immediately, in a daily digest, or in a weekly digest. Click the boxes below to select the types of updates you would like to receive
Once logged in, click the user icon in the top right of every screen of the Hub and select "Messages".
To read incoming messages, simply click "Inbox" and scroll through your messages.
To send a message, click "Compose". Use the "To" field to choose your recipients. Choose your recipients by searching for their name and the name of their organization.
Next, fill your your subject line and press "send message."
You and other users can fill three core roles with respect to Hub project and organization profiles, with increasing levels of responsibility and capability:
Members are involved in the relevant project, organization, or resource, and receive email updates and notifications accordingly, but do not have Hub administrative capabilities.
Admins are able to add, subject, and edit members; edit project details, administer polls, etc. in the Hub.
Primary Contacts are the only administrators for the project or organizations to receive messages directed at that project, organization, or resource. They are expected to be the primary knowledge holder for the project, approve or reject join requests, update the project status regularly, and respond to messages.
When you edit your Organization Profile on the Water Action Hub, you can designate two types of locations: current sites and strategic interests.
Current sites are locations where your organization currently works, such as office and branch locations or agricultural and manufacturing sites. (If you are interested in listing the location of a project, make a separate Project Profile.)
Strategic interests indicate locations where your organization may consider working in the future, or simply areas you wish to learn more about. Strategic interests may be any geographic area, from an address to a city to a watershed to an entire nation. Adding a strategic interest can help your organization stay informed about the latest sustainability work occurring in a region, and will allow your organization to appear in search results for that area.
Here's how to add a location to your Organization Profile:
To add the location of a current or past project, simply list your project on the Hub or navigate to an existing Project Profile. By selecting "Update Locations," you will access a similar location tool that will allow you to indicate project sites and strategic locations. Updating a project location through the Project Profile (rather than through the Organization Profile) will add a cause a Project location icon to appear on your organization's map.
First, have you created an Organization Profile? Sometimes Hub users start by listing a project, but to access many Hub features, you need an organization profile — either for your organization, or for yourself as an independent freelancer. An organization profile gives you the ability to network with other similar organizations and find organizations in your area. It also helps other Hub users find your project and learn about your work. Creating an organization profile is simple — just log in, then click "List Your Organization" and fill out the form.
After you make an organization profile, make sure you edit your project profile to show that it is connected to your organization.
This final step is very important — you must list your Hub organization as a partner on your Project Profile for your project to appear on your Organization Profile.
If you need help with this step, please reach out to us — we would be happy to assist you.
Adding a website or social media page is an important step to allow Hub users to learn more about your organization.
You can follow similar steps to add a website to a Project Profile.
If you are an administrator of your organization's profile, consider posting a status for your organization. Posting a status boosts your ranking in the Hub's search tool, helping others find your organization. A status is supposed to give a quick update on your organization's current activities, for example, "Proud to announce we have completed XYZ project," or "Seeking funding for XYZ project." Here's how:
We recommend that you add colleagues from your organization as official members of your organization's Hub profile. Your colleagues can become either a member or an admin (with the ability to update the profile) even if you remain the primary contact (lead admin) for your Organization Profile. Adding more members helps make sure your profile stays up-to-date and gives more members of your organization the opportunity to reach out to other Hub users and use the Hub search tools.
This final step is very important — your colleague only becomes a member of your Organization once the existing Organization Profile admin approves their request.
There's a new Hub feature that allows Hub organizations to specify what services they offer, including stakeholder facilitation, policy advocacy, technical support, and more. Meanwhile, projects may specify what services they need. This feature helps the Hub match your organization or project with others that may be interested in your services or may be able to offer you services.
Here's how to update your Organization Profile to promote the services you offer:
You can follow similar steps to update your Project Profile with the services you need.
A partner is an organization that is/was involved in the completion of a project or resource or is partnered with another organization.
A partnership refers to an organization that is/was involved in another organization, project, or resource, while a membership refers to an individual Hub user who was involved in, or is the primary point of contact for, a listed project or resource.